The European Commission’s technical assistance and information exchange instrument dispatched an expert to Zenica to help with improving the central Bosnia city’s administration management.
At the request from the city authorities, the expert mission to Zenica, aimed at evaluating the options to improve administration at the city level, was organized from 8 to 12 January. An EU Member State expert was enlisted to provide assistance to the local administration to become cost-effective, sustainable and efficient.
TAIEX is the Technical Assistance and Information Exchange Instrument of the European Commission. It is needs-driven and supports public administrations with regard to the approximation, application and enforcement of EU legislation as well as facilitating the sharing of EU best practices.
Tatjana Borovina from Croatia’s ministry of regional development and EU funds provided assistance and advice to the Zenica city representatives on the reorganization of the administration’s internal units. The expert presented best practices of Croatia in human resources management, civil service, as well as tools for assessment of realistic needs in terms of administrative capacities, such as mapping of business processes and work-load analysis.
A second five-day mission is planned for the end of January, with the purpose of drafting the proposal of a new act on internal organization and job descriptions in the city administration.